Last updated: 28 September 2026
1. Key Information
- Consent banner: Shown on your first visit; non-essential cookies are only set if you accept them
- Categories: Strictly necessary (always on), Preferences, Analytics, Marketing
- Change your choice: "Cookie settings" link in the footer, at any time
2. What a Cookie Is
A cookie is a small text file stored on your device when you visit a website. Cookies help a shop remember your basket, keep checkout secure and understand how the site is used.
3. The Consent Banner
When you first visit Woonliva, our cookie banner (provided by Shopify's customer privacy tool) asks for your choice. You can accept all cookies, decline non-essential cookies, or manage your preferences by category. Until you accept, only strictly necessary cookies are used. You can reopen the banner and change or withdraw your consent at any time with the "Cookie settings" link in the footer of every page.
4. The Cookies We Use
- Strictly necessary: set by Shopify to run the shop - basket (cart), checkout, security and fraud prevention, and remembering your cookie choice. These cannot be switched off.
- Preferences: remember choices such as recently viewed items. Only with your consent.
- Analytics: Shopify's own store analytics, used to understand which pages are visited. Only with your consent.
- Marketing: used to measure advertising if we run it. Only with your consent.
5. Managing Cookies in Your Browser
You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop the basket and checkout from working.
6. More Information
See our Privacy Policy for how we use personal data and your rights under the UK GDPR, and the ICO's guidance at ico.org.uk.
7. Changes
We may update this policy when the cookies we use change. The date at the top shows the latest version.
Contact
Address:
16 The Pasture
Crawley RH10 7AN
United Kingdom
E-mail: contact@woonliva.com (preferred)
Phone: +44 7446 315650
Instagram: @woonliva.official
Customer service hours (UK time):
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday and UK bank holidays: closed
We aim to answer every enquiry within 24 hours (Monday to Friday).